The use of AI customer service has become indispensable for companies of all sizes. This is because automation based on artificial intelligence improves operational efficiency, saving time for both staff and consumers. When contacting customer… AI customer service: What are the benefits for your company?

In 2024, rumors circulated about a possible browser developed by OpenAI. And now in 2025, the company has officially unveiled ChatGPT Atlas. A browser that brings artificial intelligence as a central element of the experience,… ChatGPT Atlas: What it is and how it works

Providing good customer service is essential, but when it comes to B2B customer service, expectations are even higher. This is because, in addition to fast service, companies seek strategic solutions that positively impact their results.… B2B Customer Service: How to improve and retain customers

Google AdSense is the simplest gateway for beginners. Once approved, you integrate targeted ads into your website content and receive 68% of the click value. The platform prioritizes relevant ads that align with your audience’s… Beyond ads: Diversifying revenue streams for sustainable website growth

E-commerce in Brazil changed completely after the pandemic, with an 80.9% increase in 2020 compared to 2019. This change has made consumers accustomed to online shopping, and in 2024, the number of online shoppers reached… Agentic Commerce: What it is and its advantages

Working as a technical support operator can be a great path for those who want to start a career in the technology sector. With the right qualifications and commitment, it is possible to advance in… Technical support operator: What it is and how to work in this field

In recent years, the way we shop has changed significantly. Today, consumers don’t just want to browse a website: they want to chat, ask questions, and be sure they are making the right choice. That’s… Conversational commerce: learn how to sell in real time

Knowing how to start a business with little money is a dream for many people—and fortunately, it doesn’t have to be postponed as some believe. With creativity, planning, and good choices, it is possible to… How to start a business with little money?

In recent years, Artificial Intelligence has transformed the way companies interact with their customers. Solutions such as chatbots, virtual assistants, and intelligent automation are capable of interpreting behavior and providing responses in a matter of… Will Artificial Intelligence replace human service?